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Simple “No”

June 21, 2007 by David

My final technique for saying “no”, is by far the simplest – but certainly not the easiest! By just saying “no”, and nothing else you may be perceived as rude or aggressive. But like all the other techniques, circumstances may demand it.

“Can you work tomorrows shift for me”

“No”

“Please, I really need tomorrow off”

“No”

“There’s no one else I can ask, I’ll do the same for you anytime”

“No”

In the example we have been using, this may not be appropriate if a colleague is asking you for the first time – but if you have already been through other techniques and they are pestering you again, its probably well justified. Its also useful with strangers and odd requests out of nowhere. This week a total stranger asked me to lend her some money in the middle of a supermarket…… “No!!!”

Filed Under: assertiveness, communication, confidence exercises Tagged With: no, self esteem, self-confidence

Asking for Information

June 14, 2007 by David

Moving on with our saying “No” series, the next stage is another more “negotiation” type statement. Responding with a question, asking for information, is another way of stalling whilst clarifying the exact request being made. Its not giving in, but simply clarify what is being asked.

For example, following on with our request to work a shift…

“Does it have to be today, its very short notice?”

“I know you want to go out with X, can’t you do that some other time?”

“Why ask me, you know I always have an evening class on Wednesdays?”

The bottom line is not to start apologizing or giving in – like the raincheck “no”, this is simply away of clarifying the situation and putting the onus back on the requester.

Filed Under: assertiveness, confidence exercises Tagged With: no, self esteem, self-confidence

Bill of Rights

June 9, 2007 by David

I’ve been running a series of blogs that look at saying “No“ an essential part of confident communication. For some, learning to say this small word isn’t easy. We have learnt that saying no makes us uncaring, or selfish. Also, we learn to believe that by saying no we might lose friends, upset family or work colleagues.

Along with practicing the techniques for saying “No”, it is useful to tackle some of the underlying thinking that feeds these feelings. A good starting point is to draw up a “bill of rights” your rights. Here are a few suggestions

I have the right to:

respect myself

respect others

make mistakes

change my mind

to have my own opinions and values and share them with others

choose my friends

have time to myself each day

say what I feel

to be listened to

be free from physical or mental abuse

be (or become) healthy

be trusted

be happy

express my feelings

ask for what I want (accepting I may not always get it)

Filed Under: assertiveness, confidence exercises, self esteem Tagged With: bill of rights, no, self esteem, self-confidence

A Raincheck “No”

June 3, 2007 by David

A “raincheck no”, says a clear no to the current request but does respond with a positive offer:-

I can’t work your shift tomorrow as I’m doing something; however I can help out later in the week if thats any help?”

The bottom line is, though, to only make an offer if you genuinely want to. Don’t add a “raincheck no” to ease your guilt – stick to the reasoned no we’ve looked at before.

Filed Under: assertiveness, confidence exercises Tagged With: no, self esteem, self-confidence

Reasoned “No”

May 25, 2007 by David

Going back to saying no, we mustn’t forget simply giving a short, genuine reason for saying no. As before, there is no need to be overly apologetic or feel guilty.

So to the request to work someones shift:-

“I can’t work then as I’m out with my family”

“I can’t help out as I have other commitments”

Filed Under: assertiveness, confidence exercises, self-confidence Tagged With: no, self esteem, self-confidence

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