My posts on confident communication, or assertiveness, have looked at how to say no, and types of behavior that are not assertive – such as passive, manipulative and aggressive. I also went over a “bill of rights“, that expands on the underlying mindset behind assertiveness.
One right is to be able to say what or how you feel, and what you want. Being unable to say how you feel can lead to frustration, and ultimately conflict. If you feel strongly about something, its important to acknowledge it, and make others aware of how you feel.
A useful way to express feelings is to use the following structure:- [Read more…]
